The ABCs of Citizen Advocacy
Politics in America is not a spectator sport. You have to get involved.
- Congressman Sam Farr
Citizen lobbying is an essential part of being a medical cannabis advocate and is the only way that elected officials know how to represent you. Today, many special interest groups and stakeholders talk to your representatives about what they want from cannabis policy, which may not be in the best interest of patients.
The truth is medical cannabis policy is complicated, and elected officials need your help to understand how to support patients and why it should be a priority for their office. If you are not bringing the voice of patients to the conversation, they may conclude that patients are satisfied with the status quo.
In the truest definition of democracy, our elected officials represent their constituency in government. Their constituents have thousands of needs competing for their attention. If you are not asking them to add medical cannabis to the list, there is no need for them to advocate for you.
ASA has created this guide to help you understand your role in developing medical cannabis policies and to give you the tools you need to incorporate citizen lobbying into your strategic plan. Just like any other skill, it takes practice. If you need help setting up meetings, putting together lobbying materials, or getting up the courage to citizen lobby, call ASA. That's why we are here!
It is natural to feel intimidated about contacting your elected officials, but remember, they are elected to represent you! They want to hear from their constituents. In fact, politicians' strength and power are derived directly from the constituents who elected them into office.
Technology has impacted the way members of Congress represent their constituents. Today, constituents have more ways to express their viewpoints to elected officials than ever before. This includes letters, phone calls, email, Facebook, town halls, public forums, Twitter, campaign events, and visits to the member's office, for example."
You possess the most effective tool to influence change: your vote. As a constituent, you have the power to hold each representative accountable for the issues that affect you. However, change can only happen if the people elected to make our laws understand the issue, how to address it, and that it is important to those who put them in office. That means they are depending on you to communicate this to them. As a medical cannabis advocate, it is essential that you understand your power and how to use it!
Communicating with Congress: Perceptions of Citizen Advocacy on Capitol Hill, by the Congressional Management Foundation, provides valuable insight into how crucial grassroots advocacy is to manifesting change. This survey of congressional staffers reported that members of Congress are more likely to be swayed on an issue by concerned citizens who visit, write, or call their offices than by the efforts of paid lobbyists. As it turns out, citizens have more power than they realize!
Nearly the entire sample of respondents, 94 percent, agreed that personal visits from constituents had "some" or "a lot" of influence on an undecided member - more than any other influence group or strategy. Personalized letters, e-mails, phone calls, and questions or comments at town hall meetings by constituents were more likely to change a member's mind than the efforts of a special interest lobbyist.
This study also explored the type of advocacy that staffers believe is most effective. It turns out that content matters more than medium. Expressly, staffers indicated that hand-written or personalized notes - even when they are fewer in number - have a more significant impact than form letters and emails crafted by influence groups. The point is, your lawmakers want to hear from Y-O-U! They want to know how the growing divide between state and federal medical cannabis laws is affecting you and your family. They want to know what legislation would help their constituents and why. They want to understand why changing federal law is important to you!
Medical cannabis advocates are not the only people talking with legislators about medical cannabis law and policy. Elected officials are hearing from medical cannabis opponents, Chambers of Commerce, and special interest groups who may oppose the use of cannabis even for medical purposes or who have interests that do not benefit patients.
Important questions to consider:
Without hearing from you, how will your legislator know what is important to you?
Do you trust special interest groups to be the lone perspective guiding policymakers about access to medical cannabis?
Remember, you are the patient, the physician, the caregiver, the provider, the lawyer, the nurse, or family member affected by medical cannabis laws and policy. You are the voter with the power to hold elected officials accountable for their positions on policy matters. You are the expert on how these laws and policies affect your daily life.
If you are not talking with your elected officials about medical cannabis, ask yourself, "Who is?"
Today, very few policymakers are 100% opposed to medical cannabis. Many, however, don’t understand what patients need from policy or think that the FDA will take care of access if cannabis has medical value. Like you, elected officials are not easily swayed on issues; they rarely change their opinions overnight.
This can be a gradual process, but your chances of affecting change will be greater if your elected officials know you and trust that the information you are providing is accurate, fair, and balanced. Changing your elected official's stance on medical cannabis requires patience and persistence.
Just as you didn't learn everything about medical cannabis in a day, it may take several visits to shift their position. The goal of grassroots lobbying is to build a relationship over time, gradually moving an elected official along a range of positions.
1. Champions: All issues need a group of lawmakers dedicated to being tireless, committed advocates for your cause. What they can do for you is make the case to their colleagues, help develop a strong "inside" strategy, and be visible public spokespeople. What they need is good information and visible support outside the Capitol.
2. Allies: Another group of legislators will be on your side but can be pushed to do more, such as speak up in party caucuses or on the floor.
3. Fence-sitters: Some legislators will be uncommitted to the issues and potentially vote either way. These are your key targets, and your lobbying strategy is about putting together the right mix of "inside" persuasion and "outside" pressure to sway them your way.
4. Mellow Opponents: A group of legislators will likely vote against your cause but are not actively involved. The key here is to maintain this status quo, lobbying them enough to give them pause but not enough to provoke them.
5. Hard Core Opponents: Finally, there will be lawmakers who are leading the opposition against your cause. The crucial strategy here is to isolate them, to bring to light the extremes of their positions, rhetoric, and alliances, and to make other lawmakers think twice before aligning with them.
ACCURATE: Your elected official is meeting with you because you are their constituent, but you can become their go-to source for information on medical cannabis. It is extremely important to convey accurate information, avoid exaggerating, and be honest if you don’t know something. Your personal story and connection to the issue are the most important things to convey in this meeting. Anything you can’t answer in the meeting is an opportunity to keep the conversation going after the meeting.
BRIEF. In most cases, you will have limited time to make your pitch. Keep it short and simple! You can start the meeting with a few questions to gauge their familiarity with the issue you are there to discuss and get a sense of their support level. Be ready with 2 or 3 main points and adapt them accordingly. Don’t overwhelm them with too much information or let the meeting time pass without making your points and finding out where they stand on your ask! Remember, you can always send them additional resources after the meeting for more complicated issues preventing their support.
COURTEOUS. Whether you agree or disagree with your legislator, maintaining a respectful demeanor is essential. As an advocate, you aim to create a safe space for your legislator to ask questions and confidently form an opinion. It's crucial that you go out of your way to be a positive resource for your legislator. Be punctual and patient. Refrain from arguing or raising your voice. Please don't be rude and allow them space to evolve.
DO FOLLOW-UP. Be proactive and responsive. Follow up on your meeting with a thank-you letter that outlines the various topics covered, reiterates any commitments your legislator made, and includes any additional information or materials requested during the meeting.
TIMING IS CRITICAL When the legislation you're advocating for is on the move, timing is of the essence. Swift action, such as reaching out to your legislator by phone or email, is crucial. If time permits, consider more influential methods like writing a letter, attending city or county council meetings, or requesting a meeting with your elected official. Keep an eye on their schedules. Early engagement is key to maximizing your impact.
DEVELOP A RELATIONSHIP. Effective advocacy is built on strong, ongoing relationships. Regular communication with elected officials and their staff is vital to advancing your cause. Don’t just reach out when you need something—regularly share updates on cannabis developments and breaking news, providing your perspective. When appropriate, pass along information from other offices and connect them with experts in the field. Establishing a personal connection with the people working on your issue ensures you have reliable contact when it’s time for action. Cultivate a network that ensures your voice is heard when it matters most.
STATE YOUR POSITION & ASK FOR ACTION! Legislators often act on behalf of their constituents. Consistent communication can still be impactful even if your representative doesn’t support your position. Be clear about your concerns and always ask for a specific action. Your persistence helps keep the issue on their radar.
KNOW THE ISSUE. Legislators deal with numerous issues, so your communication needs to be concise and well-informed. Provide clear, accurate, and research-backed information. Be prepared to answer questions about your position and ask for your legislator’s stance. Understanding where they stand helps guide your advocacy strategy.
LISTEN & SHARE INFORMATION. Listening to your legislator’s feedback is as important as sharing your message. Ask clarifying questions to grasp their position fully. Share any insights you gain with fellow advocates, your community, and organizations like ASA. This information helps shape future talking points and strategies, ensuring your advocacy stays responsive and effective.
THE DON'Ts
- Lie or exaggerate
- Waste time
- Be a know-it-all
- Make promises you can't deliver
- Be argumentative
- Burn bridges
THE DOs
- Relay accurate information
- Make your arguments brief
- Be courteous, punctual and patient
- Make yourself a resource
- Choose 2 or 3 main talking points, and stick to them!
- Ask for a specific action
- Use time wisely
- Listen & share information
- Follow up: always write a thank-you note
PLAN YOUR MEETING
CREATE A DETAILED PLAN. Decide who is going to be present at the meeting. For example, just yourself, you and a few other constituents, or you and representatives from a particular organization. Also, decide who, apart from your legislator might be present at the meeting, like a staff person.
SCHEDULE AN APPOINTMENT. It is much easier for legislators to arrange a meeting if they know who you are, what you wish to discuss, and what your relationship is to the area or interests represented by your legislator. And, scheduling an appointment will help gain your legislator's full and undivided attention. Simply call your legislator's office and ask to schedule a meeting. Make certain you identify yourself, note the purpose of the meeting, and whether other individuals will be in attendance. Even if you can't meet directly with your legislator, you can schedule an appointment to meet with their staff.
CONFIRM THE APPOINTMENT. You should call to confirm your meeting. Sometimes legislators have important, last minute meetings that can't be avoided. Calling to confirm will save you a trip to the office and will give you the opportunity to reschedule.
Know your issue. It is helpful to research relevant information including any recent studies or news articles relating to your issue prior to meeting with your legislator. You should develop a comprehensive understanding about the pros and cons of your issue and know the current status of legislation. In addition, it is important to know your lawmakers past voting record and priorities are.
BE PREPARED. If you’re planning a group meeting, it’s essential to meet with your group beforehand to strategize. Choose a spokesperson, and consider designating one or two others to provide supporting information, such as statistics or personal anecdotes. Practicing your advocacy as a group can help ensure everyone stays on message. Have someone play “devil’s advocate” to ask tough questions, helping the spokespersons prepare for possible challenges during the meeting.
MAKE IT RELEVANT. Before meeting with your legislator, research current studies and news articles about your issue to ensure you're well-informed. Understand both the pros and cons of your position and be familiar with the legislation's current status. It’s also crucial to know your lawmaker’s past voting record and their key priorities. Tailoring your message to align with their interests increases the likelihood of gaining their support.
OUTLINE YOUR CONCERNS. When advocating as a group, it’s important to present a unified message. Before your meeting, outline two or three key talking points, along with supporting evidence. Time will be limited, so your arguments must be clear and concise. A well-organized outline will help keep you—and your group—focused and on track during the discussion.
BE POLITICAL. Your legislator’s priority is representing the best interests of their district. Keep your message concise and focused. Start the meeting by clearly stating the action you’re asking them to take. Whenever possible, highlight how your request aligns with the needs and interests of their constituents. Ask questions to clarify the legislator’s stance, and be ready to answer any questions they may have about your position.
LEAVE YOUR CONTACT INFO. Always leave your personal contact information with your legislator or their staff. At a minimum, provide the names, addresses, and phone numbers of everyone attending the meeting. This ensures your legislator can follow up with you directly, keeping the lines of communication open.
A letter to your lawmaker is next most effective and the most common form of communication. Writing letters helps create a paper trail. Most letters are noted and answered by legislators or their staff. The amount of mail received by a legislator ("mail count") sometimes helps to determine his or her approach to an issue. Here are some tips to get started.
Be clear and concise. The purpose for writing the letter should be stated in the first paragraph. If your letter pertains to a specific piece of legislation, identify it accordingly.
Be specific. Ask for action. Tell your legislator exactly what action you want taken, and give the reasons for your position. Do not hesitate to cite your own experiences or how the proposed legislation will directly impact you. If you are an expert in a particular field (i.e. a doctor, lawyer, patient, etc.) mentioning that can help to build credibility.
Include supplemental information. Enclosed with the letter you can include related editorials, news articles, research studies, letters to the editor, or other supplemental materials that support your position or generally relate to the issue you are concerned with.
One issue at a time. Address only one issue in each letter, and, if possible, keep the letter to one page. Also, thank your legislator in advance for the consideration s/he will give to the issue.
Mail to a U.S. Representative
The Honorable (Full Name)
House of Representatives
Washington, DC 20515
Mail to a U.S Senator
The Honorable (Full Name)
United States Senate
Washington, DC 20510
PLAN YOUR MEETING
Contacting your legislator by phone is an effective way to show your support or opposition on a particular issue. Phone calling is most effective when you can mobilize "phone-ins" - when lots people call their legislator's office(s) regarding a specific issue within a few days or even a few hours of one another.
Be aware of timing. The most effective time to place a call to your lawmaker is close to a vote or legislative hearing. It is not required that you write a letter or have made an attempt to contact your lawmaker prior to a phone call, but it is helpful. If you have written or visited with your legislator in the past remind them or their staff of this previous contact when you call.
Write a script. Before you make the call, think thoroughly about the reason for your call. Your phone call will be short, so you really need to have an action for your legislator to make and one or two concise statements prepared to support the action. The goal is to make absolutely clear what action you want your legislator to take.
Identify yourself. Make sure whoever answers understands that you are a concerned voter and tell the aide you would like to leave a brief message, for example: "Please tell Supervisor/Councilman (Name) that I support/oppose (name legislation or ordinance).
Ask to speak to the right person. Generally, a staff member, not the lawmaker, will take your telephone calls. It is important that you ask to speak with the aide who handles your issue. Make your position clear and state the action you think your member should take. Feel free to ask questions and share information about your issue; however, be concise and considerate.
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